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Tasks & issues

Every new ticket becomes a task, card or entry in the tool your team plans with.

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Jira

1
Create an API token at id.atlassian.com, Security.
2
In the dashboard open Integrations and click Jira.
3
Enter your Jira site (https://…atlassian.net), your email, the token and the project key.

What happens: Every new ticket creates an issue in the project. Alpheris takes the issue type from the project (never a sub-task).

Linear

1
In Linear open Settings, API, and create a personal key.
2
In the dashboard open Integrations and click Linear.
3
Paste the key. Optional: team key, otherwise the first team.

What happens: Every new ticket creates an issue.

Trello

1
Create a Power-Up at trello.com/power-ups/admin and copy the API key.
2
Click “Token” next to it and copy the token.
3
Open a card in the target list, append .json to the URL and copy idList.
4
In the dashboard open Integrations and click Trello.
5
Enter all three.

What happens: Every new ticket creates a card in the list.

Asana

1
In Asana open Settings, Apps, Developer apps, and create an access token.
2
Copy the project ID (the long number in the project URL).
3
In the dashboard open Integrations and click Asana.
4
Enter both.

What happens: Every new ticket creates a task in the project.

ClickUp

1
In ClickUp open Settings, Apps, and copy your API token (pk_…).
2
Copy the list ID (number after /li/ in the URL).
3
In the dashboard open Integrations and click ClickUp.
4
Enter both.

What happens: Every new ticket creates a task in the list.

monday.com

1
In monday.com click your avatar, Developers, My access token, and copy it.
2
Copy the board ID (number after /boards/ in the URL).
3
In the dashboard open Integrations and click monday.com.
4
Enter both.

What happens: Every new ticket creates an item on the board.

Notion

1
Create an integration at notion.so/my-integrations and copy the token.
2
Share the target database with the integration (database, …, Connections).
3
Copy the database ID (32 characters in the URL).
4
In the dashboard open Integrations and click Notion.
5
Enter token and ID.

What happens: Every new ticket creates a database entry. Alpheris puts the title into the database’s title property.

Airtable

1
Create a token at airtable.com/create/tokens with the scopes data.records:write and schema.bases:read.
2
Copy the base ID (app… in the URL) and the table name.
3
In the dashboard open Integrations and click Airtable.
4
Enter all three.

What happens: Every new ticket creates a row. Alpheris writes subject and contact into the table’s primary field.