The chat runs on any website. Here is how to add the code on common platforms. You find the code itself in the dashboard under Installation.
On this page
WordPress
1
Copy your code in the dashboard under Installation.
2
Install the Alpheris plugin or paste the code in Appearance, Theme File Editor, footer.php before </body>.
3
Reload your site - the chat appears bottom right. Installation then shows “installed”.
What happens: The chat runs on your site with your design and knowledge base.
Wix
1
Copy your code in the dashboard under Installation.
2
Open Settings, Custom Code, “Add Custom Code”, paste it and choose “All pages” and “Body - end”.
3
Reload your site - the chat appears bottom right. Installation then shows “installed”.
What happens: The chat runs on your site with your design and knowledge base.
Squarespace
1
Copy your code in the dashboard under Installation.
2
Open Settings, Advanced, Code Injection, and paste the code into “Footer”.
3
Reload your site - the chat appears bottom right. Installation then shows “installed”.
What happens: The chat runs on your site with your design and knowledge base.
Webflow
1
Copy your code in the dashboard under Installation.
2
Open Project settings, Custom Code, paste into “Footer code” and publish.
3
Reload your site - the chat appears bottom right. Installation then shows “installed”.
What happens: The chat runs on your site with your design and knowledge base.
Jimdo
1
Copy your code in the dashboard under Installation.
2
Open Settings, Edit Head, paste the code and save.
3
Reload your site - the chat appears bottom right. Installation then shows “installed”.
What happens: The chat runs on your site with your design and knowledge base.
Joomla
1
Copy your code in the dashboard under Installation.
2
Paste the code before </body> in the template’s index.php or use a “Custom” module.
3
Reload your site - the chat appears bottom right. Installation then shows “installed”.
What happens: The chat runs on your site with your design and knowledge base.
Magento
1
Copy your code in the dashboard under Installation.
2
Open Content, Design, Configuration, HTML Head/Footer, “Scripts and Style Sheets”, and paste the code.
3
Reload your site - the chat appears bottom right. Installation then shows “installed”.
What happens: The chat runs on your site with your design and knowledge base.
PrestaShop
1
Copy your code in the dashboard under Installation.
2
Use a custom-code module or paste the code before </body> in the theme’s footer.tpl.
3
Reload your site - the chat appears bottom right. Installation then shows “installed”.
What happens: The chat runs on your site with your design and knowledge base.
Shopware
1
Copy your code in the dashboard under Installation.
2
Paste the code before </body> in the theme’s base.html.twig or use a code extension.
3
Reload your site - the chat appears bottom right. Installation then shows “installed”.
What happens: The chat runs on your site with your design and knowledge base.
BigCommerce
1
Copy your code in the dashboard under Installation.
2
Open Storefront, Script Manager, “Create a Script”, Footer, all pages, and paste the code.
3
Reload your site - the chat appears bottom right. Installation then shows “installed”.
What happens: The chat runs on your site with your design and knowledge base.
Google Tag Manager
1
Copy your code in the dashboard under Installation.
2
Create a “Custom HTML” tag, paste the code, trigger “All Pages”, publish.
3
Reload your site - the chat appears bottom right. Installation then shows “installed”.
What happens: The chat runs on your site with your design and knowledge base.
