Your team hears about new leads, tickets and handoffs right away - where it already chats.
On this page
Slack
1
Add the “Incoming Webhooks” app in Slack, pick the channel and copy the URL (hooks.slack.com/…).
2
In the dashboard open Integrations and click Slack.
3
Paste the URL, pick the events and connect.
4
Click “Send test” - a sample message appears in the channel.
What happens: Instead of raw data a ready sentence arrives, e.g. “New lead: Ana (ana@…) – …” or “New ticket #9: …”.
Microsoft Teams
1
In the channel open “Workflows” and choose “Post to a channel when a webhook request is received”. Copy the URL.
2
In the dashboard open Integrations and click Microsoft Teams.
3
Paste the URL, pick the events and connect.
4
Click “Send test” - a sample message appears in the channel.
What happens: Instead of raw data a ready sentence arrives, e.g. “New lead: Ana (ana@…) – …” or “New ticket #9: …”.
Discord
1
Edit the channel, open Integrations, Webhooks, “New Webhook”, and copy the URL.
2
In the dashboard open Integrations and click Discord.
3
Paste the URL, pick the events and connect.
4
Click “Send test” - a sample message appears in the channel.
What happens: Instead of raw data a ready sentence arrives, e.g. “New lead: Ana (ana@…) – …” or “New ticket #9: …”.
Google Chat
1
Open the space, Apps & integrations, add webhooks, and copy the URL.
2
In the dashboard open Integrations and click Google Chat.
3
Paste the URL, pick the events and connect.
4
Click “Send test” - a sample message appears in the channel.
What happens: Instead of raw data a ready sentence arrives, e.g. “New lead: Ana (ana@…) – …” or “New ticket #9: …”.
Mattermost
1
Open Integrations, Incoming Webhooks, pick the channel and copy the URL.
2
In the dashboard open Integrations and click Mattermost.
3
Paste the URL, pick the events and connect.
4
Click “Send test” - a sample message appears in the channel.
What happens: Instead of raw data a ready sentence arrives, e.g. “New lead: Ana (ana@…) – …” or “New ticket #9: …”.
Rocket.Chat
1
Open Administration, Integrations, New, Incoming WebHook, and copy the URL.
2
In the dashboard open Integrations and click Rocket.Chat.
3
Paste the URL, pick the events and connect.
4
Click “Send test” - a sample message appears in the channel.
What happens: Instead of raw data a ready sentence arrives, e.g. “New lead: Ana (ana@…) – …” or “New ticket #9: …”.
Webex
1
Connect the “Incoming Webhooks” app in App Hub, pick the space and copy the URL.
2
In the dashboard open Integrations and click Webex.
3
Paste the URL, pick the events and connect.
4
Click “Send test” - a sample message appears in the channel.
What happens: Instead of raw data a ready sentence arrives, e.g. “New lead: Ana (ana@…) – …” or “New ticket #9: …”.
Telegram
1
Create a bot with @BotFather and copy the bot token.
2
Add the bot to your group (or message it directly).
3
Find the chat ID, e.g. with @RawDataBot.
4
In the dashboard open Integrations and click Telegram.
5
Enter token and chat ID. A sample message arrives when you connect.
What happens: New leads, tickets and handoffs arrive as messages in the chat.
ntfy
1
Install the ntfy app and subscribe to a topic with a hard-to-guess name.
2
In the dashboard open Integrations and click ntfy.
3
Enter the topic (for a self-hosted server also URL and token).
What happens: Push notification to your phone for new leads, tickets and handoffs.
i
Good to know: On ntfy.sh anyone who knows the name can read along - so choose a long, random one.
Pushover
1
Create an application on pushover.net and copy the app token.
2
Copy your user key (shown at the top after signing in).
3
In the dashboard open Integrations and click Pushover.
What happens: Push notification to your phone for new leads, tickets and handoffs.
